Shipments
1. Standard Shipping by courier in 2-4 working days for €3.95 (free for customers registered with the My Intimissimi loyalty programme)
2. Express shipping by courier in 1-2 working days for €7.95
3. In-store delivery in 4-5 working days and always free
4. Standard Pickup Pointin 2-4 working days for €3.95
5. Express collection point 24-48 working hours at €7.95
COURIER SHIPMENT
As soon as your order is ready, it will be shipped and you will receive a confirmation email where you will find the link to monitor the status of the shipment and check for any courier problems in identifying your address. You will also be able to consult the status of the shipment at any time in the “ORDERS” section, after logging into your account or by directly accessing the “FOLLOW YOUR ORDER” section . The order tracking link is activated within 1 day of placing the order.
The cost of express shipping in 1 – 2 working days is €7.95. The cost is fixed and does not change based on the quantity of products shipped.
If you choose express delivery, estimated delivery by courier is 1-2 working days. Instead, if you select standard shipping, the expected delivery time varies from 2 to 4 working days from the moment the order was taken over by our warehouse. These times are valid for all orders placed before 2.00 pm. All orders completed after this time will be processed the next working day. For customized products, it may take around 2 working days longer than the quoted delivery times. We also inform you that, in conjunction with particular events (Sales, Black Friday, Cyber Monday, etc.), the processing of your order may be slightly delayed, despite our constant care in respecting the established times.
At the moment it is not yet possible to change the shipping address of an order. We suggest that you contact our Customer Service by providing your order number and the correct address: we will take care of contacting the courier and verifying the possibility of delivering your order to the new shipping address.